Privacy Policy

Effective Date: September 2025

At Charterhouse Collective, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage with our services.

When you interact with our website, we may collect the following types of information:

• Personal Information (e.g., name, email address, phone number) when you voluntarily provide it through contact forms or subscription services.
• Technical Information (e.g., IP address, browser type, device information) collected automatically through cookies and analytics tools.
• Usage Data such as pages visited, time spent on the site, and referring website.

We use the information we collect for purposes including:

• Responding to your enquiries and providing requested services.
• Keeping you informed about our projects, news, and updates (where consent has been provided).
• Analysing website performance and improving user experience.
• Meeting legal, regulatory, or compliance obligations.

We will never sell or trade your personal data. Your information may be shared only with:

• Trusted third-party service providers who support our website, communications, and IT systems.
• Regulators or authorities if required by law.

Our website uses cookies and similar technologies to:

• Ensure the website functions properly.
• Measure performance and improve user experience.
• Provide analytics to understand visitor interactions.

You can manage or disable cookies via your browser settings.

• Your personal data is stored securely on servers located in the UK/EU.
• We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Under UK and EU data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data (subject to legal obligations).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

Our website is not directed at children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.